Complaining elevated to high art. Two business-travellers who were screwed over by the Houston Doubletree Hotel prepared an exhaustive PowerPoint presentation that constitutes an inventory of the deep and abiding suckage one can expect to find at the hotel. They sent it off to the Front Desk Manager at the Doubletree and all their pals (with a note asking them to pass it along). This is pure gold, absolutely the best use of PowerPoint I've ever seen.
(Thanks, mim!)
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