Businessweek has great coverage of the Sony rootkit fiasco from the perspective of artists, who are losing sales because Sony decided to infect their fans:
"We're really upset about this," says Patrick Jordan, director of marketing for Red Light Management, which represents Trey Anastasio, former front man to jam band Phish. Anastasio's latest solo album, Shine, was released Nov. 1, just as news of Sony's rootkit was worming its way onto Internet blogs and listservs. "I'm expecting a decrease in sales," Jordan adds…
We were horrified when we first heard about the new copy-protection policy," Foreman wrote in a Sept. 14 post first reported by Billboard magazine. "It is heartbreaking to see our blood, sweat, and tears over the past two years blurred by the confusion and frustration surrounding new technology…"
"This is serious business," says Red Light Management's Jordan. "As managers, we've always supported trusting our fans. Copy protection has nothing to do with trust."
(via Wired News)
Previous installments of the Sony Rootkit Roundup: Part I, Part II, Part III
(Cool Sony CD image courtesy of Collapsibletank)