Amazon offers refunds for all Sony rootkit CDs

Cory Doctorow 11:00 pm Thu Nov 17, 2005

Amazon has not only pulled all of Sony's rootkit-infected CDs from its catalog, they're also contacting everyong who bought a rootkit CD and offering a full refunds, whether or not the CD has been opened.

Now this is a textbook example of how retailers should be responding to the news that Sony tricked them into selling CDs that screwed up their customers' computers.

The Sony CD(s) listed above contain XCP digital rights management
(DRM) software. Due to security concerns raised about the use of CDs
containing this software on PCs, Sony has recalled these CDs and has
asked Amazon.com to remove all unsold CDs with XCP software from our
store.

Since you purchased this CD from Amazon.com, you may return it to us
for a full refund regardless of whether the CD is opened or unopened.

Link

(Thanks, Kelly!)

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