“We’re aware that some people are having trouble accessing their Instagram accounts,” Instagram tweeted. “We’re working quickly to fix the issue.”
As of Thursday evening, Instagram is finally back up after being offline for many users for about an hour today.
“The Instagram outage was one of several that hit at the same time, including a several-hour failure at the PlayStation Network,” writes Mathew Katz for Digital Trends:
Instagram service came back just after 4 p.m. Pacific, with users rejoicing that they could finally scroll through their feeds.
That said, there were a lot of complaints. The hashtag #instagramdown began to trend on Twitter just before 3 p.m. Pacific. Users said that they could not refresh their feed, access accounts or upload photos or video. They also couldn’t update Stories, one of Instagram’s most popular features.
The outage did not appear to extend to Facebook, which owns Instagram, along with Whatsapp.
Complaints about the Instagram outage came from all over the world, including the U.S., Canada, Europe and South America, according to downdetector.com. The site said that there were at least 50,000 reports of problems with Instagram, with 82% of people saying they couldn’t access their news feed, 9% of them complaining they couldn’t access the Instagram website, and 7% unable to log in at all.
[via TechMeme]