Canada's CBC News went into Apple Stores with hidden cameras and discovered that the Geniuses there were especially smart when it came to ripping off customers who brought their equipment in for repair. In some cases the Geniuses told customers that they should buy a new computer, phone, or iPad rather than fix their broken one, even though the repair was a lot cheaper. In this video, we see an Apple Genius tell a reporter that a repair would $1100 and $100 in labor. The reporter took the computer to an independent repair technician, who removed the case and fixed the computer by straightening a bent pin.
Apple investigated by CBC news for overpriced repair charges
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