Dr. Joon Song, a gynecologist in New York, has filed a $1 million lawsuit against Michelle Levine for leaving bad reviews on Yelp and other review sites.
From CBS:
“After I got a bill for an ultrasound and a new patient visit, whatever that means, and it was not billed as an annual I wrote a review about it,” she told CBS2’s Lisa Rozner.
She says she complained to the doctor’s office, but nothing happened. The lengthy critical review, among other things, complained of “very poor and crooked” business practices and was posted on sites like Yelp, Zocdoc, and Healthgrades.
“And I gave them one star on Facebook, which they also put in their complaint,” Levine said.
After getting sued, Levine says she took down all her reviews but Dr. Song still wants her to pay around $1 million in damages plus legal fees.
Levine has so far spent $20,000 defending herself against the lawsuit. Dr. Song’s attorney told CBS: “While everyone is entitled to their opinion, outright lies masquerading as reviews can inflict serious damage to a medical practice or small business.”
