Surprise! DirecTV sends customer $184,000 bill

Robert Spallone 3:06 pm Thu Oct 19, 2017

DirecTV dished out a $184,530.67 satellite television bill to an Ohio woman, and no, it wasn't for a new HBO/Showtime package. Angela Mixon-Smith, an Army veteran, recently agreed to bundle her DirecTV service with a new AT&T cell phone plan, and has been receiving strange service bills ever since.

Mixon-Smith said she opened the bill Monday and began to feel ill. According to KTLA:

“I mean, my chest got heavy,” the Ohio, woman told KTLA sister station WJW in Cleveland on Wednesday. “I had to get some water. I don't drink. I was ready to drink." …

“I know I don't have that kind of money,” she said. “And, since April? There's no way.”

AT&T, which merged with DirecTV in 2015, apologized for the error and recredited Mixon-Smith’s account. The spokesperson for AT&T who issued the apology did not give an explanation to KTLA for the mistake.

Image: Dwight Burdette

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