A woman said she was barred from using the toilet on a United flight because the seat belt light was on mid-flight. She told the attendant that she urgently had to pee and the attendant gave her a couple of plastic cups, which she used. What happened after she used the cups was worse. From SFGate:
After she was done — and with the seat belt light now off — she and her filled cup were escorted to the lavatory by attendants, who “treated me like I had committed a crime.” According to Harper, they said they would be calling in a hazmat team to clean the entire row (despite the fact that there was no spillage, she says) and that she would have to speak with the pilot.
After she was done — and with the seat belt light now off — she and her filled cup were escorted to the lavatory by attendants, who “treated me like I had committed a crime.” According to Harper, they said they would be calling in a hazmat team to clean the entire row (despite the fact that there was no spillage, she says) and that she would have to speak with the pilot.
“I guess they would have preferred me to pee (on) the seat? After all they were the ones that gave me the cups knowing what I was planning to do with it,” she wrote.
Harper says she has repeatedly tried to reach United to register a complaint over the way she was treated.
“As an emergency room nurse, I completely understand having a bad day on the job and having to deal with undesirable bodily fluids. What I don’t understand is ZERO customer service, if I treated a patient this poorly I would surely have consequences.”
Image: SFGate video screengrab
(Thanks, Matthew!)