Advice for people defrauded by Wells Fargo

Cory Doctorow 6:03 am Wed Sep 21, 2016

If one of the 2,000,000 fraudulent accounts Wells Fargo opened was in your name, the US government has some advice for you.

Customers of Wells Fargo or any other bank or credit union should always closely monitor their accounts to make sure they don’t see unauthorized products or account activity. If you suspect that you had an unauthorized account opened, you should visit your local bank branch or call your financial institution. If you’re still having an issue, you can submit a complaint to the CFPB, either online or by calling toll-free (855) 411-2372.

The CFPB is requiring Wells Fargo to provide full refunds to consumers for the fees they incurred as a result of the bank’s illegal conduct, and affected customers are not required to take action to get a full refund.

What you need to know if you were harmed by Wells Fargo
[Jeff Ehrlich/Consumer Financial Protection Bureau]

(via Dan Hon)

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