The City Council told its manager not to transfer the town's cable license from Charter to Comcast (Comcast is in the process of borging Charter and assimilating its customers).
The decision was driven by public complaints about "substandard customer service practices." However, the manager can ignore the council if he chooses.
District 5 Councilor Gary Rosen said the City Council should not welcome Comcast to Worcester because of its "deplorable and substandard" customer service across the country.
"It's a terrible company," he said. "In my opinion, they should not be welcome in this city. Comcast is a wolf in wolf's clothing; it's that bad. They are awful, no doubt about it. Maybe we can't stop it, but that doesn't mean we shouldn't speak out."
Worcester council says Comcast is unwelcome [Nick Kotsopoulos/Telegram & Gazette]
(via Reddit)