“It was 8:27 a.m. on a Saturday in 2009. I was in Minneapolis visiting my brother. I woke up late and was racing around my hotel room trying to get ready. There was a knock on the door. I was sure it was my mom, telling me I was late. But it was my friend Jini. ‘Yes, you’re late to breakfast,’ she said calmly. ‘But also: Google is down. I think you might want to deal with that first.”—Google’s Marissa Mayer on the “slash heard ’round the world,” in Newsweek.