Kim Pallister says
Brad Fortner, Ryerson University's technology director, has a couple excellent blog posts about a recent debacle in which Creative Labs has issued a cease-and-desist to a 'Daniel_K', an enthusiastic customer who has written and released drivers for Creative Labs, fixing features that were broken in their own drivers, and also supporting operating systems they didn't have drivers for. Clearly, improving Creative Labs products is something best left NOT DONE.
The blogosphere has responded to Creative's VP of Communications by 'crowdripping' him a new one!