Tango from Designverb says:
I documented my three-day misery at London’s Heathrow airport at perhaps the peak of chaos. Highlights included:
- 15 hours later, our plane was cancelled while sitting in the place and after they served food.
- The plane cancelled flew to our destination without us, only to pick up more passengers, Boston to London.
- I was behind the counter making reservations.
- Many were crying on the floor.
- The airline could not re-book for us, but we could call and re-book, what crap!
So, I went through 3 security checks but some unlucky individuals went through more if they were randomly selected. The security line was long, 2-3+ hours each. The first line was for checking in luggage, which was your only chance to check in everything and only carry on what was allowed (many people tried cheating this). The second line was the first security check to get into the terminals with x-rays, pat downs, and hand searches into your only plastic bag. This is also where a great deal of good were thrown away. There was a trashbag on the floor full of cell phones, ipods, cameras, jewelry, razors, notebooks, usb sticks, key fobs, lipstick, some really expensive pens, and many other items that would be hard to throw away.