GTC, the horrible long distance company that slammed me last year, is still bugging me. They wrote:
Dear GTC Telecom Customer,
A recent attempt to charge your credit card was unsuccessful. As a valued GTC Telecom customer, we are concerned about your current unpaid balance.
If you have a new credit card that you would like to use to pay your bill, or if your credit card on file with GTC Telecom needs to be updated (such as an expiration date), please log on today to our secure website, https://www.mygtc.com/ccupdate.asp, to update your credit card information.
If you have any questions about your GTC Telecom account, please feel free to email us at service@gtctelecom.com.
Thank you for choosing GTC Telecom.
Online Services
service@gtctelecom.com
Optimistic fool that I am, I called the phone number on the GTC site (1-800-486-4030), but like every other time I’ve called the number in the last six months, I am put on hold for an half hour and then the line goes dead.
So I tried sending email to service@gtctelecom. Every time I’ve sent email there it has been like throwing it down a mineshaft. But this time, something different happened. The email bounced.
I just sent email to the FCC and the California Public Utility Commission to complain about this lousy company.
I’m wondering if anyone has had a good experience with GTC telecom. I hate them.