Google product manager Marissa Mayer shares insights on the search engine's lean, unintimidating, and highly successful interface design in this interview with Mark Hurst on GoodExperience.com:
"When you see a knife with all 681 functions opened up, you're terrified. That's how other sites are — you're scared to use them. Google has that same level of complexity, but we have a simple and functional interface on it, like the Swiss Army knife closed."
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