Phone companies compared

Cory Doctorow 8:35 am Fri Oct 4, 2002

The WSJ has published a round-up of phone companies, wired and wireless, ranking them based on performance and price. They don't mention Nextel, whose hullking milspec i700 handset I've been carrying for years now, with incredible reception all over the US and Canada. Their front-line customer service sucks, but the prices and network can't be beat.

T-Mobile is in the midst of a massive makeover. In recent months, the company changed its name and launched an ad campaign featuring Ms. Zeta Jones.

The company has a history worth hiding. T-Mobile, a subsidiary of Deutsche Telekom, is known for having a weak national network, and the FCC received 1,466 complaints about the company in the past year, giving it one of the worst complaint rates in the industry. T-Mobile says their complaint rate has tapered off and that they have made substantial network improvements.

But T-Mobile is the cheapest wireless provider, available, with an average cost of just 8.2 cents per minute. (Verizon, by contrast, costs 14.3 cents per minute.)

(via Camworld)

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